Vouch

Reviews from peoplewho were there.

Vouch is a browser extension. It shows what Vouch users who visited a site say about it, before you pay, and sells nothing to the sites it rates.

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How it works

You land on a site. The verdict is already in the corner.

A word, a score, and why. Grey when nobody has been there yet.

Open it. Read what people who were there say.

Reviews, scam reports and plain facts about the domain. Nothing from the shop.

Been there yourself? Add your word.

It counts because the browser saw you on the site.

A shoe shop product page in Chrome with the Vouch pill in the corner reading Risky 1.8, 4 scam reports.
The same shop with the Vouch panel open at the right: Risky 1.8 of 5, a scam alert from four people, two reviews and facts about the site.
The Vouch review card open over the shop, a one of five rating, the words Paid, never shipped, and a Post review button, a hand on the trackpad.

What the panel shows

The verdict and the score
One word and a number out of 5, from everyone who reviewed the site. Below 3 reviews there is no score, only the count.
Who was here
How many people reviewed it, how many reviewed the shop and how many its products, and how many reviews are held for checking.
Scam reports
Shown once enough weight stands behind them. One brand-new account cannot paint a site red on its own.
Reviews, with the author's age
A pseudonym, how long the account has existed, and a mark for the first to report a site. No real names.
Facts about the site
Domain age, registrar, server location and other review sites' scores. Shown under the verdict, never mixed into it.
Your two actions
Write a review or report a scam. Both need a visit the extension witnessed.

Four words, nothing in between

The word describes the evidence. It never tells you what to do.

The rules

Questions people ask

Why a phone number?

One account per person. Nothing else is asked, and the number is stored hashed. New accounts carry little weight until they earn it, so a bag of numbers buys very little.

What does Vouch learn about my browsing?

Nothing, until you act. A visit is saved only when you open the panel, rate a site or flag it: the domain, and for a product review, the product path. Pages you simply pass through never leave your device.

Can a shop remove or answer a review?

No. Vouch sells nothing to the sites it rates, so there is no account for a shop to log into. An admin can remove a review that breaks the rules, and the author is told why.

What stops a flood of fake accounts?

A burst of new accounts rating one site in a day is held, not counted, until an admin releases it. Reviewers are told their review is held and why.

Does it work on product pages?

Yes. On a product page the panel shows reviews of that product by Vouch users, apart from whatever the shop displays.

Which browsers, and what does it cost?

Chrome and Safari. Free to use.

Why Vouch exists

The last time I found a shop I had never heard of, I left it, searched Google, and dug through Reddit to see whether anyone had called it a scam. Everyone I know does the same.

The reviews on the shop's own page were no help. The shop chose them. The big review sites were not much better: they sell plans to the businesses they rate, and a filtered widget of five stars is one of the things on sale.

Vouch is the thing I wanted to exist. A small pill in the corner of every site, filled only by people who were actually there, and never a penny from the other side of the counter.

It starts empty. Most of the web has no reviews yet, and Vouch says so instead of making a number up. The first people to report on a site carry a mark for it, for good.

Vouchbuilt in the open

Join

Most of the web has no reviews yet. Be one of the first to report what you saw.